This policy explains what information Radiant Renovations Co., based at 352 W Martin Luther King Jr Blvd, Los Angeles, CA 90037, United States, collects through this website, how it is used, and how to ask about it. For privacy questions, call (424) 337-6597.
When you contact us, request an estimate or ask about a project, we collect the details you give us: your name, phone number, email address, project address or neighbourhood, and a description of the work you are considering. When you browse this website, we collect basic technical information such as IP address, browser and device type, pages visited and time spent on each page, which we use to keep the site working and to understand which services visitors read about.
We use your contact details to respond to your inquiry, discuss a walkthrough, prepare an estimate and keep you updated about your project. If you hire us, we use your information to manage the job, order materials and coordinate the crew. We also use website data to improve these pages and fix broken links. We do not sell your personal information to anyone. Estimates prepared from your information are not guarantees, and permit decisions rest with the city.
This website uses cookies and similar technologies to remember preferences and understand how visitors move through the site. Cookies are small files stored on your device that help pages load and recognise returning visitors. You can set your browser to refuse cookies or alert you when one is sent; if you disable them, some parts of the site may work less smoothly, but you can still contact us by phone.
We use third-party analytics tools to see how many people visit, which pages they read and where they come from. Those tools collect aggregated data and do not identify you by name. Mapping and similar third-party tools used on this site have their own privacy policies, which you should review when you use them.
We share your information only when necessary to complete your project or run this business: with crew members, subcontractors and material suppliers for the project address and scope, and with trusted providers who help with hosting, email or payment processing, who are required to keep it confidential. We do not sell, rent or trade your personal information to outside parties for marketing.
We keep project and contact information for as long as needed to complete your renovation, meet the terms of the signed agreement, and meet legal and accounting obligations. When we no longer need it, we securely delete or anonymise it. Website analytics data is retained in aggregated form and does not identify you personally after a short period.
We take reasonable steps to protect your information from unauthorised access, loss or misuse, including secure servers, restricted access to project files and routine reviews of our practices. No internet transmission is completely secure. If you have concerns about sending information online, call us directly at (424) 337-6597.
You have the right to ask what personal information we hold about you, request a copy, ask us to correct it, or request that we delete it, and to ask us to stop using your information for marketing communications. To exercise any of these rights, contact us by phone or through the contact page. We will respond within a reasonable timeframe and in line with California privacy law.
This website and these services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can remove it.
We may update this policy from time to time to reflect changes in our practices or the law. When we do, we will post the updated policy on this page and update the effective date shown here. Review this page occasionally to stay informed about how your information is protected.
For any question about this policy, contact Radiant Renovations Co. by phone at (424) 337-6597 or at 352 W Martin Luther King Jr Blvd, Los Angeles, CA 90037, United States. Phone is the confirmed contact channel.